VoxR Security: Enterprise-Level Data Protection
In addition to maximum ease of handling, SmartAudience Interaction means maximum security, both for your event and your data. Therefore, we pride ourselves on world-class data protection, according to strict German standards.
The VoxR Data Security Philosophy
Let's be brief: Data protection has been one of our central business processes and core values for 10 years. This is no coincidence: over the past decade, VoxR's founder and CEO -- TV and business presenter Tim Schlüter -- has operated with top clients from business, finance, and politics. Because of close working relationships with long-term customers such as security champion Avira, Merck's IT department, Volkswagen Financial Services, or even the state chancery, VoxR has made airtight data security one of our daily lived principles.
Context and "Risk"
Privacy is never absolute. Data protection is always a consideration of risks and benefits. For example, although it is very risky to send unencrypted e-mails with powerpoints detailing plans for re-organization or take-over of companies, this still happens a dozen times a day, if not hundreds.
In addition to the legitimate question of how VoxR protects your data, we strongly recommend that you check with your data protection department: What could be the best way for someone to access the data entered through VoxR?
In our experience, it is often found that the data is indeed context-free even in the case of most sensitive queries - and thus far less "dangerous" than the aforementioned email. This, of course, is a balance only you can weigh. We will help you with further measures - read more below.
Your Data is Your Data
VoxR is your platform. You determine what is happening with your data. Your data is only visible for as long as you want it. For example, if you delete your data from your VoxR Control Panel (by clicking "delete"), your data is actually deleted. Immediately. Directly. All that remains is a non-public entry (only for our server experts) in a backup (for your security). However, even this is automatically deleted after 4 weeks so you do not leave any permanent data tracks.
Personal Data Protection
VoxR does not collect and store any personal data and operates 100% anonymously.
To put it more practically: We do not know either the mobile phone or the owner of the mobile phone from which a message was sent. Therefore, we can not name the origin of individual feedback, even if you would pay us royally. Your advantage: Due to this technical impossibility, you are 100% within German data protection, in particular § 3 Federal Data Protection Act (BDSG) -- whether your event is internal or external.
Company Data Security
VoxR takes the protection of your company-relevant information very seriously. Therefore, we do not operate in a global cloud, but on individual servers on German law. We do not share these servers with others; rather, we're hosting on dedicated stand-alone servers. These are behind multiple barriers and are secured by safety systems as well as 24h supervision.
We ship exclusively SSL-encrypted over the Internet. All our employees are trained in data protection, and have close data protection agreements. This also applies to our selected and experienced service providers.
Optional: Non-Disclosure Agreement (NDA)
On request, all of the above points, as well as other security-relevant aspects, can be secured in a dedicated non-disclosure agreement, as is customary in many larger companies.
For Special Cases: Ultra Security
With the data protection procedures mentioned here, 95% of our customers have carried out events of various kinds, both internally and externally, on staff as well as on a top-tier level, with absolutely no security issues. Thus, our standard data protection is completely safe.
Nevertheless, there may, of course, be conditions under which an even higher level of security becomes necessary. As a partner of world conglomerates and governments, we know this and provide specially tailored VoxR editions that cover even the most extraordinary security levels. If you are of the opinion that this is necessary for your data, please contact us - as a complete tool for all events, VoxR also provides solutions for such special cases.
Do you have more detailed questions? You can always make an appointment for a personal discussion with us.